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Privacy Policy

Last Updated: July 2026

Welcome to Stack Menu by Stackgate International. We value your privacy and are committed to being transparent about how we collect, use, and protect your information. This Privacy Policy explains what data we collect from restaurant owners, staff, and customers, why we collect it, and how it helps us provide a secure, reliable, and continuously improving platform.

1. Information We Collect

We collect only the information necessary to operate and improve Stack Menu. Depending on how you use the platform, we may collect:

  • Restaurant Owners: Your name, business name, email address, phone number, business logo, menus, prices, inventory information, sales records, settings, and other business-related data.
  • Staff Members: Names, assigned roles, login activity, and actions performed within the platform.
  • Customers (Diners): Orders placed, scanned table numbers or QR codes, timestamps, and limited device information such as browser type to ensure the platform works correctly.

2. How We Use Your Information

We use the information we collect to deliver, maintain, secure, and improve Stack Menu. This includes:

  • Processing customer orders in real time and delivering them instantly to restaurant staff.
  • Managing digital menus, inventory, staff accounts, sales records, and cash records.
  • Providing business analytics, sales summaries, reports, and performance insights to restaurant owners.
  • Monitoring platform performance, fixing bugs, improving reliability, and preventing abuse or unauthorized access.
  • Understanding how restaurants use Stack Menu so we can improve existing features and build better ones.
  • Analyzing anonymous and aggregated usage trends, including overall platform traffic and business activity, to understand industry patterns and improve the customer experience.
  • Recognizing and rewarding outstanding businesses through promotions, featured listings, awards, or other recognition programs based on platform activity and performance.
  • Sending important notifications, business alerts, system updates, and service communications.

3. Analytics and Business Insights

We may analyze aggregated and anonymized platform data to better understand how Stack Menu is being used. This helps us monitor system health, identify popular restaurants or high-traffic businesses, improve our services, measure platform growth, and develop programs that recognize businesses performing exceptionally well. We do not sell your personal information.

4. Keeping Your Data Safe

Your information is stored securely using industry-standard security measures. Sensitive business information, financial records, and sales data are protected and accessible only to authorized users with the appropriate permissions.

5. Cookies and Local Storage

We use standard browser technologies such as cookies and local storage to remember your preferences, maintain your session, improve performance, and provide a smoother user experience. For example, we remember whether you have completed onboarding so it does not appear every time you sign in.

6. Contact Us

If you would like to request access to your data, delete your account, remove your information, or ask questions about this Privacy Policy, you can contact the Stackgate International team at support@stackmenu.online